🔐Privacy Policy

Privacy Policy

Last Updated: September 8, 2026

Our Privacy Principles

🔐

Your Data

Your wellness information belongs to you. You decide what to share and can revoke access at any time.

⚙️

Your Permissions

You choose which supported health information you authorize. Granular control over every data type.

Your Choice

Participating in connected wellness experiences should feel transparent and intentional — never coerced.

1. Introduction

Team Cross Fit ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our connected employee wellness platform.

Team Cross Fit is designed around employee choice. Employees decide whether to connect supported health services and choose what eligible activity they authorize. Employers receive the information necessary to operate wellness programs without needing access to an employee's broader personal health history.

2. Information We Collect

2.1 Information You Provide

When you create an account, we may collect:

  • Name and contact information (email, phone number)
  • Company ID and employer information
  • Job title and department
  • Account credentials

2.2 Health & Wellness Activity Data

When you connect Apple Health or compatible devices, we collect only the specific data types you explicitly authorize. This may include:

  • Step count and walking/running distance
  • Workout and exercise activity records
  • Active energy and movement data
  • Exercise minutes and activity rings

Important: You choose which data types to share. You can enable steps but not heart rate, for example. You can update or revoke permissions at any time.

2.3 Mobile Information Sharing

No Mobile Data Sharing Policy

No mobile information will be shared with or sold to third parties for marketing or promotional purposes. All categories of mobile information are excluded from sharing with third-party marketers. We are committed to protecting your mobile information and will only use it for the purposes outlined in this Privacy Policy, such as providing our wellness platform and communicating with you about your account via transactional account alert SMS messages.

2.4 Automatically Collected Information

  • Device information (browser type, operating system)
  • IP address and general location data
  • Usage data (pages visited, features used)
  • Platform performance data

3. How We Use Your Information

  • Provide and maintain the Team Cross Fit wellness platform
  • Track your progress toward wellness challenges and goals
  • Calculate and award points and rewards
  • Send service-related communications and wellness updates
  • Generate aggregate analytics for your employer's wellness program
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

4. What Employers Can See

Employers who use Team Cross Fit to run wellness programs have access to aggregate wellness engagement data — not individual employee health records.

✅ Employers CAN see:

  • • Overall participation rates
  • • Challenge completion percentages
  • • Team-level engagement trends
  • • Aggregate step totals
  • • Rewards distributed

❌ Employers CANNOT see:

  • • Individual employee health data
  • • Personal medical information
  • • Heart rate or sleep data
  • • Individual step counts by name
  • • Any data you haven't authorized

5. Information Sharing and Disclosure

We may share your information with:

5.1 Service Providers

Third-party vendors who perform services on our behalf, such as hosting, analytics, and customer support. These providers are contractually obligated to protect your information.

5.2 Your Employer

Aggregate wellness engagement data as described in Section 4. Individual health data is never shared with employers.

5.3 Legal Requirements

When required by law, court order, or government regulation.

6. SMS Communications

Team Cross Fit may send SMS (text message) communications to users who have opted in. Our SMS program is limited exclusively to alert related text messages, which may include:

  • Account access and onboarding confirmations
  • Challenge milestone and completion alerts
  • Streak notifications and reminders
  • Reward and points activity alerts

We do not send marketing or promotional SMS messages. No mobile information will be shared with or sold to third parties for marketing or promotional purposes.

Message and data rates may apply. Message frequency varies based on account activity. To opt out of SMS notifications at any time, reply STOP to any message. For help, reply HELP or contact us at support@teamcrossfit.com.

7. Your Rights and Choices

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Permissions: Update or revoke health data permissions at any time
  • Opt-out: Opt out of SMS communications by replying STOP

To exercise these rights, contact us at support@teamcrossfit.com.

8. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit (HTTPS/TLS), secure hosting infrastructure, access controls, and regular security assessments.

9. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

Email: support@teamcrossfit.com

Phone: (855) XXX-XXXX

Website: teamcrossfit.com